Facebook yuav xa ntawv ceeb toom rau koj txog kev ua haujlwm uas cuam tshuam ncaj qha rau koj xws li cim npe, lus pom, lossis pab pawg ua haujlwm. Cov ntawv ceeb toom no tuaj yeem tshawb xyuas los ntawm kev nkag mus rau hauv koj tus lej Facebook, qhib cov ntawv qhia zaub mov, thiab xaiv tus kheej cov ntawv ceeb toom lossis saib tag nrho cov ntawv khaws cia. Cov theem pib no yuav ua haujlwm tsis hais lub platform twg koj tab tom siv.
Cov kauj ruam
Txoj Kev 1 ntawm 3: Txawb
Kauj Ruam 1. Rub tawm thiab qhib Facebook app
Thaum kev teeb tsa tiav, lub pob no hloov mus rau "Qhib".
Kauj ruam 2. Nkag mus rau Facebook app
Nkag mus rau koj tus email thiab tus password rau hauv cov teb sib xws. Nias "Nkag mus" txhawm rau txuas ntxiv.
Kauj ruam 3. Coj mus rhaub lub ntiaj teb icon
Lub cim nyob hauv qab ntawm koj lub vijtsam thiab muaj cov ntawv hauv qab uas nyeem "Cov Ntawv Ceeb Toom". Qhov no yuav qhib cov npe ntawm koj cov ntawv ceeb toom.
- Muaj 3 lub cim nyob hauv qab kab nrog cov cim liab yog tias koj tsis tau nyeem cov ntaub ntawv. Lub 'tib neeg' lub npe teev cov phooj ywg thov, 'lub npov sib tham' lub cim teev cov lus, thiab lub ntiaj teb 'lub cim teev cov ntawv ceeb toom dav dav.
- Tam sim no, tsis muaj txoj hauv kev los khij lub ceeb toom raws li nyeem hauv lub mobile app yam tsis tau saib nws.
Kauj Ruam 4. Swipe up to scroll
Qhov no tso cai rau koj kom xauj los ntawm koj li keeb kwm kev ceeb toom. Cov ntawv ceeb toom tsis ntev los no yog nyob rau saum cov npe.
Txoj Kev 2 ntawm 3: Desktop
Kauj ruam 1. Kos npe rau hauv koj tus lej Facebook
Nkag mus rau Facebook nrog koj lub vev xaib thiab nkag mus rau koj tus email chaw nyob thiab tus lej nkag mus rau hauv cov teb sib xws. Nias "Nkag mus" kom tiav.
Kauj ruam 2. Nyem lub ntiaj teb icon
Qhov no yuav qhib cov npe ntawm cov ntawv ceeb toom tsis ntev los no.
- Muaj 3 lub cim nyob rau sab saum toj cov ntawv qhia zaub mov nrog cov cim liab yog tias koj tsis tau nyeem cov ntaub ntawv. Lub 'tib neeg' lub npe teev cov phooj ywg thov, 'lub npov sib tham' lub cim teev cov lus, thiab lub ntiaj teb 'lub cim teev cov ntawv ceeb toom dav dav.
- Koj tseem tuaj yeem tshem koj daim ntawv ceeb toom los ntawm txhaj "Kos raws li tau nyeem" nyob rau sab saud
Kauj Ruam 3. Nyem Saib Tag Nrho
Pom nyob hauv qab ntawm qhov ceeb toom poob qis, nyem qhov no yuav coj koj mus rau cov npe ntawm txhua qhov kev ceeb toom uas Facebook tau khaws tseg rau koj.
Txoj Kev 3 ntawm 3: Troubleshooting
Kauj Ruam 1. Kho koj qhov chaw ceeb toom
Yog tias koj tsis tau txais cov ntawv ceeb toom koj xav tau, nrhiav "Chaw" nyob rau sab saum toj ntawm koj li Facebook home page thiab nyem "Cov ntawv ceeb toom" ntawm sab laug. Ntawm no koj tuaj yeem nkag mus rau chaw teeb tsa rau kev ceeb toom ntawm txhua hom suav nrog: email ceeb toom, thawb ceeb toom ntawm koj lub xov tooj, thov thov thiab ceeb toom, pab pawg ceeb toom, kaw cov phooj ywg ceeb toom, ceeb toom pop-up, lossis ceeb toom xwm txheej
Kauj Ruam 2. Lov tes taw cov ntawv ceeb toom yav tom ntej los ntawm ib qhov chaw
Qhib koj daim ntawv ceeb toom. Hauv kaum ntawm txhua qhov kev ceeb toom teev tseg yog tus cim 'x'. Nyem qhov no txhawm rau tshem tawm cov ntawv ceeb toom yav tom ntej los ntawm cov peev txheej no tshwj xeeb.
Nco ntsoov tias qhov kev ceeb toom koj tau nyem rau ntawm ib sab yuav tsis raug tshem tawm
Kauj Ruam 3. Txheeb xyuas cov lus ntiag tug thiab cov phooj ywg thov
Cov lus ntiag tug thiab kev thov phooj ywg yuav tsis tshwm nyob rau hauv cov npe ceeb toom dav dav. Nias lub cim 'tib neeg' txhawm rau saib cov npe ntawm cov phooj ywg thov thiab 'lub npov sib tham' lub cim kom pom cov lus ntiag tug xa tuaj rau koj (qhov no suav nrog kev sib tham hauv Facebook).