Yog tias koj xav tiv tauj Spotify, txoj hauv kev zoo tshaj plaws yog ua online. Yog tias koj muaj teeb meem nrog koj tus as khauj lossis tab tom ntsib teeb meem kev ua haujlwm, koj tuaj yeem hu rau Spotify nrog pab pawg txhawb nqa cov neeg siv khoom ntawm kev tshaj xov xwm lossis los ntawm kev ua daim ntawv "tiv tauj peb" ntawm Spotify lub vev xaib. Lub tuam txhab, hmoov tsis, tsis muaj tus lej xov tooj pabcuam koj tuaj yeem hu tau. Yog tias koj xav tiv tauj Spotify rau qhov laj thawj cuam tshuam nrog kev lag luam, ntawm qhov tod tes, koj tuaj yeem ua tau ntawm ib qho ntawm cov ntawv tshwj xeeb hauv online hu lossis email chaw nyob uas lub tuam txhab tau teeb tsa rau cov kws ua yeeb yam, tshaj tawm, cov neeg sau xov xwm, thiab cov tub ua lag luam.
Cov kauj ruam
Txoj Kev 1 ntawm 2: Tau kov nrog Cov Neeg Txhawb Nqa
Kauj Ruam 1. Xa lus mus rau cov neeg siv khoom txhawb nqa hauv Facebook
Yog tias koj muaj tus lej Facebook, koj tuaj yeem foob qhov kev tsis txaus siab lossis thov kev pab ntawm Spotify nplooj ntawv txhawb nqa. Tsuas yog nyem qhov xiav "Xa Ntawv" bar, thiab sau koj qhov teeb meem hauv lub thawv ntawv. Koj tuaj yeem pom Spotify nplooj ntawv txhawb nqa ntawm qhov txuas no:
- Yog tias koj tab tom ntsib Spotify txog qhov teeb meem cuam tshuam nrog koj tus lej nyiaj lossis teeb meem them nyiaj, suav nrog hauv koj cov lus email chaw nyob uas txuas rau koj tus lej Spotify.
- Yog tias koj qhov teeb meem muaj feem cuam tshuam nrog thev naus laus zis, suav nrog cov ntsiab lus hais txog yam khoom siv twg thiab kev ua haujlwm uas koj tab tom siv.
- Feem ntau nws yuav siv Spotify cov neeg ua haujlwm txhawb nqa hauv Facebook ob peb teev los teb cov lus nug.
Kauj Ruam 2. Tau Spotify txhawb kev mloog zoo hauv Twitter
Yog tias koj muaj tus lej Twitter, koj tuaj yeem xa cov lus tshaj tawm rau Spotify los ntawm kev ntxiv @SpotifyCares rau koj cov lus. Txoj kev sib cuag no ua haujlwm tau zoo yog tias koj muaj teeb meem kev qhia paub nrog lub vev xaib lossis xav qhia cov ntaub ntawv tsis raug ntawm lub xaib. Yog tias koj muaj teeb meem them nyiaj lossis lwm yam lus nug ntawm tus kheej, xa xov ncaj qha (DM) hloov chaw.
- Thaum xa Spotify cov lus tshaj tawm rau pej xeem, tsis suav nrog cov ntaub ntawv ntiag tug, xws li koj tus email chaw nyob lossis tus lej npav hauv txhab nyiaj.
- Twitter feem ntau yog txoj hauv kev nrawm tshaj plaws los sib cuag nrog Spotify pab pawg pabcuam cov neeg siv khoom.
Kauj Ruam 3. Sau daim foos tiv toj ntawm koj tus as khauj kom nug ib lo lus nug
Txhawm rau ua daim foos tiv toj, mus ntsib "Hu rau Spotify" nplooj ntawv ntawm: https://support.spotify.com/us/contact-spotify-support/. Nyem rau ntawm pawg koj muaj lus nug txog, thiab txuas mus rau qhov txuas mus txog thaum koj pom kab xiav nrog cov lus "Kuv tseem xav tau kev pab" pop up. Tom qab nyem rau ntawm kab ntawv no, ntaus koj cov lus nug rau hauv lub thawv lus.
Tiv tauj Spotify los ntawm kev ua daim foos tiv toj yog yooj yim ua ntawm lub khoos phis tawj desktop
Txoj Kev 2 ntawm 2: Ua Nug Txog Kev Lag Luam
Kauj Ruam 1. Tiv tauj Spotify ntawm nws cov social media channel rau cov kws ua yeeb yam yog tias koj yog tus kws kos duab
Pib los ntawm kev mus saib nplooj ntawv https://artists.spotify.com/contact. Tom qab ntawd, sau tag nrho cov ntaub ntawv ntawm daim ntawv xa online, thiab sau koj cov lus nug hauv kab ntawv. Thaum koj ua tiav, tsuas yog nyem lub pob "xa" ntsuab.
- Spotify pab pawg kws kos duab yuav xa lawv cov lus teb rau email chaw nyob uas koj muab.
- Koj yuav tsum hnov rov qab los ntawm Spotify kev txhawb nqa hauv ob peb teev.
Kauj Ruam 2. Ua ntawv xovxwm nug ntawm "Rau Cov Ntaub Ntawv" yog tias koj yog neeg sau xov xwm
Yog tias koj xav mus cuag Spotify Pab Pawg Xov Xwm, mus saib nplooj ntawv nug cov lus nug ntawm Spotify's social media channel rau cov neeg sau xov xwm, "Rau Cov Ntaub Ntawv," ntawm: https://newsroom.spotify.com/press-inquiries/. Tom qab ntawd, tsuas yog sau daim foos tiv toj ntawm nplooj ntawv uas tshwm tuaj.
- Spotify Pab Pawg Xov Xwm yuav teb koj cov lus nug los ntawm email lossis xov tooj.
- Nco ntsoov suav nrog hnub kawg rau zaj dab neeg uas koj sau.
Kauj Ruam 3. Sau daim foos tiv toj ntawm "Spotify rau Hom" los tham txog kev tshaj tawm
Yog tias koj lossis koj lub tuam txhab xav ua lag luam koj cov khoom lossis kev pabcuam ntawm Spotify, pib los ntawm kev xa daim ntawv tiv toj ntawm Spotify's social media channel rau cov npe. Koj tuaj yeem pom daim foos tiv toj no ntawm:
Thaum koj ua tiav daim foos tiv toj, koj yuav tsum sau koj lub npe thiab email, lub npe ntawm koj lub tuam txhab, thiab lwm yam ntaub ntawv tseem ceeb, suav nrog koj lub hom phiaj kev lag luam
Kauj Ruam 4. Sib cuag nrog Spotify los ntawm email yog tias koj yog tus nqis peev
Yog tias koj yog tus tswv ntawm Spotify thiab xav mus cuag lub tuam txhab Pawg Thawj Coj lossis tus Thawj Coj tshwj xeeb, koj tuaj yeem xa xov mus rau: [email protected]. Yog tias koj muaj lus nug txog lub tuam txhab Cov Tuam Txhab Txheeb Xyuas Kev Lag Luam, ntawm qhov tod tes, xa koj tus email rau [email protected].
Thaum koj sau ntawv mus rau Tus Thawj Coj tshwj xeeb, nco ntsoov hais qhia lawv hauv "re: kab" ntawm koj tus email
Kauj Ruam 5. Mus txog rau Spotify HQ thiab lwm lub chaw haujlwm Spotify ntawm kev xa ntawv lossis email
Yog tias koj xav tau kev sib cuag nrog 1 ntawm Spotify ntau lub chaw haujlwm thoob ntiaj teb, koj tuaj yeem pom nws lub cev chaw nyob thiab email chaw nyob ntawm Spotify lub vev xaib. Tsuas yog nrhiav lub chaw haujlwm uas koj xav tau kov nrog los ntawm kev mus saib nplooj ntawv hauv qab no:
